Skip Navigation Website Accessibility
sales@pianosolutions.net | Visit our Carmel, IN showroom today! Learn more.

Store Policies

Shipping

Flat rate shipping is calculated at check out for domestic shipping within the United States. If you need shipping outside of the USA please contact me directly.

Returns

Returns are limited to 30 days after purchase with receipt. Must be unused and still have original packaging. Certain items may be ineligible for returns such as custom made products, custom assembled kits or anything that cannot be re-sold due to the nature of the item.

For online returns customers are responsible for return package shipping. If the item came damaged in the mail please send photos and contact me within 24 hours of delivery. 

Privacy

Personal information collected at time of check out may include Name, Address, Email, Phone number. Any personal information that is collected on our site is only used for order fulfillment, contacting you in case we cannot complete the order or for general marketing for our company only. We will never sell or give your personal information to a 3rd party.

Please note if you sign up for the Newsletter Email Marketing you can unsubscribe at any point. 

If you have any questions regarding the information collected or anything else feel free to contact me

Trade-Up Program


Purchase any new or used instrument from 
Piano Solutions or Guitar Solutions * business in operation
Automatically receive our VIP Trade Up Program - good toward your next instrument, regardless of your distance! 
 *restrictions apply * business in operation *  apply to qualified standard inventory

Piano Solutions

  • 575 W. Carmel Drive
    Carmel, IN 46032

Contact Us

Showroom Hours

  • Mon - Fri: 10am - 5pm
  • Saturday: 10am - 4pm

Newsletter Signup