About Us
Best Price Guarantee
Policy details:
- At the time of sale, we price match all authorized dealer competitors (including their online prices).
- The product must be a matching brand, model number and color.
- Our Best Price Guarantee covers new items (excludes clearance and open-box items).
- If we lower our in-store or online price during the return and exchange period, we will match our lower price, upon request.
- Does not include products shipped from or sold by third-party sellers on websites.
Visit Piano Solutions and present the qualifying competitor's ad or website with the lower price that is still in effect to any of our staff for review of a Best Price match request. Keeping instruments affordable is a hallmark of Piano Solutions. We have something for every need and budget!
Effective date: December 1, 2018. Piano Solutions reserves the right to amend these terms at any time.
Understanding Our Inventory. Something for Everyone.
Piano Solutions strives to maintain an inventory of pianos for every budget and at every quality level so that you can start your family in music today!

New Showroom Pianos
New Showroom Pianos are brand new instruments either displayed in our showroom or still in the box. These instruments receive the full manufacturer warranty and are enrolled in Piano Solutions' exclusive Trade-Up Program.

Out-of-Box Pianos
Out-of-Box New Pianos are instruments that are brand new and in new condition and have remained in the store but have been taken out of their boxes. These instruments receive the full manufacturer warranty and are enrolled in Piano Solutions' exclusive Trade-Up Program.

Demo Pianos
Demo Pianos are instruments that are out of their box and have possibly been out of the store for a brief period of time for use at a competition or special event. These instruments receive the full manufacturer warranty and are enrolled in Piano Solutions' exclusive Trade-Up Program.

Shop-Certified Used Pianos
Shop-Certified Used Pianos includes a broad selection of used pianos, digital pianos, and keyboards, all of which are completely serviced and warranted before being placed on our showroom floor. These instruments have undergone a thorough inspection before being serviced. They come with a one year parts and labor warranty and are enrolled in Piano Solutions' exclusive Trade-Up Program.

As-Is Pianos
As-Is Pianos are instruments that are fully functioning and meet academic standards of playability, but due to lack of parts availability and/or ability to fix have been listed as "As-Is." These instruments come with a two-year trade back guarantee so that if something were to fail within two years, you may return it for full credit against your next purchase. The As-Is instruments allow you to find an affordable instrument that is similar or better to the free instrument in your neighborhood that does not guarantee credit toward your next instrument.